Updated: October 2013
Information Collected Online
1. General Browsing
We collect general information about our visitors’ experience with our Websites and this general information is not connected to personally identifiable information about individual visitors. The information collected includes which pages our visitors are viewing on our Websites and whether visitors arrived through a link for our Websites. It also includes information on the type of browser and service provider used. For visitors using a mobile version of our Websites, this includes technical information about the device used, such as screen size, cookie support by the device and how images may appear. All of this information helps us provide a better experience for our visitors by being able to determine such things as how to best format our mobile Websites for various devices, our most desired pages, products and features, how to best direct visitors to our Websites, and where there might be browser or service provider connection issues.
2. Location Information
Our Websites may provide features, such as a store locator service, if you have enabled the location-based services on your mobile device. The features on our Websites that require determining your location may make use of the GPS information on your mobile device. Sometimes we use other information, such as your IP address or nearby wireless access points or cell phone tower locations, to roughly estimate where you are to provide you the feature on our Websites that requires understanding where you are located. If you use one of the features on our Websites that require locating you, we will collect and process your location data for this purpose. If you do not consent to or disable location-based services we may ask you to manually select the region where you are located, or to enter your postcode to find a nearby store; if you chose not to provide this information some features of the Websites may not be available.
3. Personally Identifiable Information
Categories of personally identifiable information collected online include name, address, gender, month and day of birth, email address, telephone number, mobile phone number, payment information, recipient's name, address and email address, use of our Websites tied to one of these categories and any other information you choose to provide, including through your personal social media accounts, as described below.
Information Collected on Social Media Sites
Personal information may be collected directly by The Dreamer Label through our Social Media Pages and may also be collected by the social media site hosting the The Dreamer Label Social Media Page.
The social media sites where The Dreamer Label has Social Media Pages may provide aggregate information and analysis to The Dreamer Label about your use of our Social Media Pages. This allows us to better understand and analyse our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages.
Using Information We Collect Online
We use the information collected on our Websites or Social Media Pages to fulfill product orders; to fulfill your requests (such as contact us); to contact you in the event of order or delivery difficulties; to serve site content; to send marketing communications regarding our products, services, and promotions to you; to analyse your activity with us, including interaction with our Websites, the effectiveness of our advertising, and your purchases; to personalize our communications to you; to respond to your inquiries; to update information maintained in your online account; to conduct surveys or contests; to develop our products, services, and Websites. In addition, the information collected in the Online Store will be used for these same marketing communications about our products, services, and Websites. See the “Opt-Out” section below for the choices you have related to receiving marketing communications from us.
Information We Share With Third Parties
Please be aware that we may use third parties to assist us with our Website, our e-commerce business, and our Social Media Pages. Some examples of the assistance that may be provided by third party service providers are: fulfilling orders (including, but not limited to, processing payments, providing fraud prevention services, and verifying addresses); monitoring and analysing site activity, your actions in response to our emails, and the effectiveness of our advertising; conducting surveys, and administering and sending Notifications via a mobile device; and administering emails, promotions and contests. Personal information you provide us may be shared, as necessary, directly with the relevant third parties to so carry out functions on our behalf. We do not sell or rent your information to unrelated third parties.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Websites, the Websites or the public.
- Collection of Mobile Device Location Information Through our Websites. Your mobile device may allow you to disable location-based services on your device, which will prevent our Websites from accessing your mobile device location information. For specific questions regarding disabling your device’s location services, we recommend you review the specific instructions provided for your mobile device. Note that some features on our mobile sites may not be available if you disable location-based services.
- Email. You can choose to unsubscribe if you no longer want to receive marketing emails from The Dreamer Label. Please use the unsubscribe link located at the bottom of our emails. Alternatively, you may email us at firstname.lastname@example.org and tell us in your comments that you want to be removed from the The Dreamer Label mailing list.
Updating Personal Information in Your Account
If you have created an online account we prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address, preferred shipping information, payment details, and contact information. Just log-on to your account with your email address and password, and you will have access to a page where you can update your information.
To request to have your account cancelled send an email to email@example.com and include the email address of the account you wish to cancel.
Privacy of Children
Link to Other Sites
For your convenience and enjoyment, our Websites may contain links to other websites. We do not evaluate and are not responsible for the privacy practices or the content of such websites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.
The Dreamer Label limits the number of employees that have access to the databases that contain personal data, and The Dreamer Label employees are advised of the importance of confidentiality. In addition, it is our policy to never send your payment card number via email.
We designed our online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. While we implement the above security measures on our Websites, you should be aware that 100% security is not always possible.
We will use all reasonable endeavours to protect and keep your personal information confidential. If any of your personal information is accessed by a third party, whether through our negligence or otherwise, to the extent permitted by law, we disclaim any and all liability to any person or organisation for loss, damage or costs.
If you have any questions, comments or concerns regarding our privacy practices, please email us at firstname.lastname@example.org
If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner's website.